Terms & Conditions
A NEW HOLDING DEPOSIT of £50.00 IS REQUIRED on arrival FOR EACH STAY. This can be refunded to you after check out, providing the cabin has been left CLEAN with no breakages and no marks or stains in our newly refurbished & decorated cabins.
A non-refundable deposit of 50% is requested to secure your booking, the balance can be paid on arrival.
All bookings made within four weeks of the date of arrival must be paid in full.
Children and families are welcome to our Log Cabins. We do ask adults to be aware of the deep fishing lakes and would ask all children to be kept away from the water's edge at all times.
Arrival and Departure Times:
Our log cabins are available from 3.00pm on the day of arrival and are to be vacated by 10.30am on the day of departure.
There is no smoking in the log cabins and unfortunately, we do not accommodate pets in the Butterfly Lodge.
Pets are welcome in The Kingfisher and Barn Owl Log Cabins with an additional fee & welcome pack.
Caravan and Camping
All standard rules and regulations for the site apply during your visit. A copy of these rules is available on request but is also attached to your booking confirmation.
YOU MUST READ THE PARK RULES & REGULATIONS BEFORE ARRIVAL.
"NOT KNOWING" our rules is no longer an acceptable reason to break them. We reserve the right to ask any persons not following our rules to leave immediately, without refunding.
We require you to read all the rules and regulations and ask you to be responsible for all members of your party.
We are sorry to say we no longer accept traditional tents on our site. We can still accept trailer tents but would appreciate prior confirmation.
Notice to all customer: ALL Visitors to the site MUST be booked in prior to their arrival. Each car is charged at £8 per day for visitors. Please inform a senior member of staff, of an arrival time. Visitors must depart no later than 9pm, after which they will be asked to leave. The responsibility lies with the customer for their visitors. This is for security/regulation purposes and must be adhered to. Breach of this can incur a penalty of an additional day visitor fee (£8) or summary dismissal from the site with no monetary refund for the remainder of your stay.
Reminder for ADULTS ONLY SITE - No children are allowed on this site. This includes visiting, staying and even viewing the site. 16 years old and above to use Wellington Lakeside or Wellington View.
WATERLOO VIEW - We allow visitors and guests ages 12 years old and above on this site. No under 12s because of the water's edge ruling.
**For the full details of rules and regulations, please contact a member of staff. To find a brief outline of lakeside rules check out our fishing page.